Terms of service

Welcome to Stately Velour. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

Stately Velour provides premium apparel and accessories through our online store. By visiting our website or placing an order, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes your acceptance of any changes.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products

We strive to display our products as accurately as possible. However, actual colors and appearances may vary slightly depending on your device's screen settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on our website are in Philippine Peso (₱) unless otherwise stated.

Prices may change without notice. Promotions, discounts, and limited-time offers cannot be applied retroactively unless specifically stated.

5. Orders

Once an order is placed, you will receive an order confirmation email.

Stately Velour reserves the right to:

  • Cancel or refuse any order.
  • Limit quantities purchased.
  • Request additional information before processing an order.
  • Cancel orders suspected of fraud or unauthorized activity.

If payment has already been made for a canceled order, a full refund will be processed through the original payment method.

6. Payment

We accept payment methods available during checkout.

Orders will only be processed after successful payment verification.

7. Shipping

Estimated delivery times are provided for reference only and may vary due to:

  • Courier delays
  • Weather conditions
  • Holidays
  • Customs processing (for international orders)

Stately Velour is not responsible for delays caused by shipping carriers once the order has been dispatched.

8. Returns and Exchanges

Please refer to our Return & Refund Policy for complete details.

Items returned must:

  • Be unused and unworn.
  • Be in their original condition.
  • Include original tags and packaging.
  • Meet the eligibility requirements stated in our Return Policy.

Items damaged through misuse, improper care, or normal wear are not eligible for return.

9. Intellectual Property

All content on this website—including logos, graphics, product designs, photographs, text, videos, and branding—is the exclusive property of Stately Velour and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website's security or functionality.
  • Submit false or misleading information.
  • Use automated systems to access or purchase products without authorization.

11. Limitation of Liability

To the fullest extent permitted by law, Stately Velour shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We respect your privacy and are committed to protecting your personal data.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate Philippine courts.

14. Contact Us

If you have any questions regarding these Terms of Service, you may contact us through:

Stately Velour

Email: statelyvelour@gmail.com

Website: www.statelyvelour.com

Thank you for choosing Stately Velour.

Live Above the Ordinary.